Our 100% money back guarantee is offered in the following circumstances
- Goods received with damage, or that are incomplete in some form
- Where the customer has received their first seasonal grow box and is unsatisfied with the product, and requests a refund
Refunds are not offered in the following circumstances
- A customer forgets to cancel his subscription prior to the next billing cycle
- A customer requests a refund for a seasonal box that is not damaged or incomplete in any way, and that is not the first seasonal box received for their membership
Our seasonal subscriptions may be cancelled by the member at any time either by contacting the Little Seedy team at firstname.lastname@example.org, or through "manage my subscription" within their membership account.
Prepaid subscriptions may be cancelled at any time, but are not refundable unless the request for refund is received with the first seasonal box of the membership.
SEEDY BOUTIQUE PRODUCTS
Refunds are available for defective items, damaged items or for orders who arrive incomplete or with incorrect items.
Exchanges or returns for store credit are at the discretion of the Little Seedy team.